The mpoll API allows you to seamlessly integrate mobile customer feedback in your digital marketing campaign, or customer service processes.

Once you have designed your survey, using your own brand, theme and colours, you can trigger the delivery of the mPoll SMS to a specific mobile number or set of numbers through a REST-based API. mpoll response data is then collected and may be analysed or exported through the reporting portal.

Possible uses of the mPoll API include:

• Integration with Enterprise CRM solutions
• Integration with digital media campaigns
• Ad-hoc customer satisfaction
• Customer rewards processes

The mPoll API is simple but effective, and opens a new channel of customer communication opportunities. To review the API documentation, register for a free account, or contact us with any queries!