mPolls let you engage and receive feedback from your customers using a communications medium they all understand – mobile.

mPolls are unobtrusive feedback requests delivered to your customer’s mobile phones. Your customers can choose to respond at their convenience, resulting in higher response rates and more valuable feedback.

mPolls can be used for:

• Customer satisfaction metrics
• Net promoter scores
• Service feature suitability
• Event and conference ratings
• Digital marketing campaigns

Marketers, conference organizers and customer service organisations can create, deliver, and monitor survey results in real-time from our sophisticated mPoll portal. Web APIs allow integration with CRM and OSS systems, and opt-in support facilities ensure that customer privacy is respected.

Click here to learn more about how MPolls work. Or register for a free Beta account and begin creating your own MPolls today.

mPolls are short, multiple-choice feedback opportunities delivered via SMS to your customers mobile phones. You can specify the brand, colours, style and of course the questions you ask your customers. Your customers can choose to respond at their convenience, making use of a “one-click” experience design to provide swift, accurate feedback.

mPolls can be used for stand-alone market research, or as fully integrated components of a digital marketing campaign or CRM solution. Both the delivery and reporting of mPoll results can be automated, allowing total flexibility for the survey designer.

Registration is free for a limited period, so sign up using the box to the right and begin designing your mobile customer feedback now!

mPolls provide fast, accurate reports that can be viewed in real-time through the mPoll portal. You can view survey results, response rates, even the types of mobile handsets each customer used to respond to the mPoll.

Each survey result set can be downloaded as a CSV file for further analysis or reporting requirements. With full control over your customer data, mPoll is a safe and secure tool for you to extend your customer communications capabilities.

Try mPoll today – register for free to the right of this page,